Regional Regulatory Lead overseeing EUCAN regulatory strategy for pharmaceutical projects and products. Planning submissions, coordinating meetings, and collaborating with regulatory authorities.
About the role
- Head of Compliance at Compass managing enterprise risk, information security, and multi-jurisdictional regulatory compliance. Building compliance frameworks in an exciting high-growth SaaS environment.
Responsibilities
- Oversee compliance across payment operations, third-party providers and key commercial partners.
- Establish and standardise onboarding, compliance requirements and documentation processes.
- Lead external compliance audits and act as the primary liaison with partners and assessors.
- Identify and implement process improvements and automation to improve efficiency and reduce manual effort.
- Lead ISO 27001 certification and ongoing ISMS maintenance across Australian and international entities.
- Own audit preparation, evidence gathering and control documentation, driving a shift to continuous audit readiness.
- Manage risk assessments and maintain the risk register, escalating material findings where required.
- Support expansion into the UK and Ireland, ensuring alignment with GDPR, UK GDPR and NIS2.
- Partner with Product and Engineering to embed security and compliance-by-design principles.
- Oversee alignment with PCI-DSS and other relevant data security standards.
- Provide compliance input into new products, commercial initiatives and customer contracts.
- Develop, maintain and embed compliance policies and procedures across the organisation.
- Deliver training and awareness programs across privacy, information security and payments.
- Monitor regulatory developments (ASIC, APRA, OAIC, ICO, CBI) and advise on required actions.
- Establish and maintain a compliance monitoring and assurance program.
- Drive a culture of proactive risk identification and accountability.
- Maintain and report on the compliance risk register to the General Counsel, CFO and Board.
- Build relationships with regulators and key external partners.
- Support Legal on complex or high-risk compliance matters, escalating clearly and early.
Requirements
- 3–6 years’ experience in compliance, risk or information security within a regulated or technology environment.
- Proven experience operating as the primary or sole compliance owner in a previous role.
- Hands-on experience with ISO 27001, including certification or ISMS management.
- Exposure to multi-jurisdictional compliance, including UK and/or Irish regulatory environments.
- Strong process mindset, with the ability to design practical, scalable compliance frameworks.
- Clear and confident communication skills, translating regulatory complexity into actionable guidance.
- Highly regarded:
- Experience in payments, acquiring or merchant services environments.
- Exposure to Australian Privacy Act, GDPR or UK GDPR.
- Experience in a scaling SaaS, fintech or EdTech business.
- Relevant compliance qualifications (e.g. ICA).
- Familiarity with PayTo, NPP or Open Banking compliance.
Benefits
- A hybrid working environment, with teams working a hybrid structure in our office hubs.
- Learning and development opportunities, including a dedicated PD budget.
- 24/7 access to our Employee Assistance Program (EAP), including face-to-face, phone and live chat support.
- A parental leave program for both primary and secondary carers.
- Regular team events, social budgets and in-office perks help you stay connected, from team lunches to end-of-week socials.
- Employee Referral Program
- A supportive, inclusive culture where your voice is valued and heard.
Job title
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Experience level
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