Senior D365 Finance Consultant resolving customer issues and providing consultancy services for Columbus Dynamics. Collaborating with teams and conducting training while addressing client needs.
Responsibilities
Resolve customer issues within Support Service Level Agreements, by telephone, email, remotely or in person if required
Perform root cause analysis and incident management to minimise future issues, and To identify and promote potential commercial activities.
Provide consultancy services including but not limited to User Acceptance Testing (UAT); Go Live services; data change; code change; additional products/modules/functionality configuration and set-up; specification and testing, upgrades; migration.
Provide informal/formal training to Customers with both standard system, additional modules/functionality and special customisations, where necessary.
Requirements
Microsoft exams qualified D365 F/SCM Finance Certified
Knowledge of Electronic Reporting, Tax Calculation Service, Global VAT / Tax an advantage
Wider D365 F/SCM functional knowledge
c5 years+ D365 experience in a consulting or internal lead D365 role
Full driver's licence and access to a vehicle
Curious, looking to challenge the status quo and improve
Collaborates well with both internal and external colleagues
Committed to personal development and becoming a Trusted Advisor in your field.
Benefits
25 Days, Plus Bank Holidays (Increasing with Service)
Medical Insurance: Yes (terms apply) plus additional Health Cashback Plan
Enhanced Maternity Pay
Access to Free Training Courses Delivered by Columbus Academy
Free Microsoft Certifications and access to Microsoft Learn
Modern Airconditioned Office Spaces fully managed by Cubo (multiple UK locations)
Free Barista Coffee and hot drinks made in-house
Free Beer and Fizz every day (2 - 5pm)
Casual Dress Code in our Offices
Personal Pension Plan
Life Assurance x4 Salary
Cycle-to-Work Scheme
£2,500 payment for successful candidate referrals
Flexi-phone upgrade scheme (if eligible)
Employee Wellbeing Program (terms apply)
Free 24/7 Access to Cubo Gym(s)
Vitality Medical Insurance
Westfield Health Cash plan (includes an Employee Assistance Lines),
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