Chargeback Analyst I responsible for processing chargebacks at NCR Atleos. Researching transactions, ensuring compliance, and supporting representment processes in a fast - paced environment.
About the role
- ADAS Technician & Analyst performing calibration and analysis at CollisionRight repair center. Combining technical calibration responsibilities with analytical duties to ensure vehicle safety and performance standards.
Responsibilities
- Perform static and dynamic calibrations in accordance with OEM procedures.
- Use scan tools and calibration systems to restore ADAS components post-collision.
- Maintain proper documentation of completed calibrations and work performed.
- Conduct pre- and post-scans to support proper repair workflows.
- Perform module programming as required to complete repairs and restore system functionality.
- Troubleshoot diagnostic fault codes and address failed calibrations to determine root cause and next steps.
- Analyze vehicle system scan data to determine required calibrations.
- Review collision damage and repair estimates to confirm ADAS impact.
- Research OEM procedures using approved service information tools.
- Communicate ADAS needs to shop estimators, technicians, and leadership.
- Ensure documentation, scan reports, and calibration records are uploaded and tracked accurately.
- Work onsite daily at an assigned CollisionRight repair center.
- Maintain a strong relationship with shop staff while reporting directly to 360Align leadership.
- Support scheduling and prioritization of calibrations to ensure timely repair delivery.
- Collaborate with centralized ADAS analysts, technicians, and managers for ongoing support.
Requirements
- 3+ years of experience in automotive diagnostics, collision repair, or ADAS calibrations.
- Working knowledge of ADAS components and calibration procedures.
- Ability to read and interpret scan data and collision repair estimates.
- Strong communication and customer service skills.
- Experience with OEM service software and scan tools preferred.
- I-CAR, ASE, or manufacturer certifications preferred.
- Ability to work independently onsite while collaborating remotely with the broader ADAS team.
- Self-motivated with strong organizational and time management skills.
- Must have a valid drivers license and clean MVR.
- Ability to work 8+ hours in a shop environment and use computers/mobile devices efficiently.
Benefits
- Maintain up-to-date training and certifications as required.
- Participate in feedback sessions and process refinement to enhance ADAS workflows.
- Adhere to all company and body shop safety procedures and policies.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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