Hybrid Office and Operations Specialist

at Collective Measures | Media & Analytics

• Job title: Office and Operations Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $30 - $36 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Minneapolis, United States

About the role

• Office & Operations Specialist managing daily office functionality and executive support for Collective Measures. Ensuring smooth operations while supporting a growing operations team in a hybrid work environment.

Responsibilities

• Lead daily office functionality to ensure a clean, organized, welcoming, and well-stocked environment
• Manage supply ordering, kitchen upkeep, dishwashers, fridge restocking, coffee equipment, counters, and general cleanliness
• Coordinate mail, courier needs, deliveries, and parking validations
• Oversee printers, phones and voicemail, music systems, and small facility maintenance needs
• Manage FST work orders, safety tasks, and other routine facility workflows
• Schedule and support client meetings, including room setup, hospitality, and follow-through
• Coordinate occasional office upkeep initiatives or special projects
• Coordinate agency travel as needed
• Plan and execute staff events and office gatherings
• Assist with onboarding and offboarding tasks, ensuring a positive and consistent employee experience
• Track and process expense items
• Support time tracking and reimbursement administrative tasks
• Prepare documents, help organize information and maintain operational workflows
• Provide support during owner or leadership meetings by helping with prep, materials, and logistics
• Help manage the executive’s email by organizing, prioritizing, flagging urgent items, and drafting responses
• Oversee calendar management, scheduling, and meeting coordination
• Track timecard entries and ensure accuracy
• Process and reconcile expense reports and assist with receipts and budget documentation
• Run occasional errands or support with small personal or professional tasks
• Anticipate needs and proactively streamline administrative components of the executive’s work.

Requirements

• Experience in office management, operations, facilities coordination, or similar administrative roles
• Strong organizational skills and attention to detail
• Comfort managing a wide range of tasks, from hands-on office work to administrative coordination
• Excellent communication skills and professionalism
• Ability to anticipate needs, solve problems, and keep operations running smoothly.

Benefits

• Participation in the Employee Stock Ownership Plan
• Comprehensive health insurance plan options, including 100% paid plan
• Employee dental, life and disability coverage, 100% paid
• Participation in 401(K) Plan with generous employer match
• Generous paid parental leave
• Generous PTO policy, including 11 paid holidays per year
• Employee wellness stipend + home office stipend
• Commuter stipend (for hybrid employees)