Assistant Store Manager supporting daily operations and customer experience for Free People. Leading the team to achieve goals and enhance brand engagement in Salem, NH.
About the role
- People & Culture Operations Specialist managing HRIS data integrity and employee lifecycle operations. Collaborating across teams to support recruitment and onboarding at Coates Group.
Responsibilities
- Own accurate, complete, timely HRIS and ATS data so reports, analytics and workforce insights are reliable for leaders, payroll and global partners
- Keep North America headcount and open roles current so workforce planning tools reflect reality and support scenario modeling, hiring needs and budget impacts
- Process hires, moves, exits and changes correctly and on time to deliver a predictable, compliant experience for employees, leaders and partners
- Lead operational delivery of new hire and new leader onboarding so joiners have a coordinated, well-prepared start that supports engagement, ramp up and retention
- Support organized, professional recruiting, ensuring scheduling, communications and system updates reflect Coates’ brand and make it easy to engage
- Convert annual P&C programs (performance, goals, salary, bonuses) into clear timelines, communications and system readiness so leaders can execute
- Maintain current SOPs and HR fundamentals with Global P&C to improve clarity, self-service and consistent application of People & Culture policies and processes
- Track immigration, contractor, offshoring and safety related records for Chicago and with Toronto to support compliance, audits and responsible risk management
- Partner with Global Brand Team to keep North America talent platforms current and aligned with Coates’ employer brand
- Serve as back up to HR Advisor
Requirements
- Bachelor's degree in HR, Business, Psychology or related field, or equivalent education and experience
- HR or HRIS certification preferred
- 3 to 5 years in HR operations, coordinator, generalist or TA operations roles, ideally across multiple sites or countries
- Hands on HRIS and ATS use for data entry, reporting and basic configuration or troubleshooting
- Strong Excel, PowerPoint and Microsoft 365 skills, plus collaboration tools such as Teams, SharePoint, Asana or similar to manage workflows
- Proven success in fast paced, high volume environments with changing priorities while maintaining data quality and meeting SLAs, including payroll, benefits and headcount reporting
- Experience processing HR lifecycle transactions from hire through termination and resolving related issues
- Experience supporting annual HR or People and Culture cycles such as performance reviews, goal setting and merit or bonus processes, and maintaining SOPs and HR knowledge bases
- Use of HR data and analytics to identify trends, improve processes and inform recommendations, with a track record simplifying and standardizing HR processes or tools to improve user experience and self-service, plus exposure to employer branding, candidate experience and continuous improvement in HR or TA operations
Benefits
- annual market competitive bonus program
- Thrive Program which includes a suite of flexible work options
- dedicated time to prioritize our health and wellbeing
- Global Wellness paid day off
- "Give Back Day" to allow our Crew an opportunity to make an impact in the community
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