Field Claims Specialist investigating and adjusting high exposure Minnesota workers' compensation claims. Collaborating closely with claimants, attorneys, and other vendors while handling settlements and negotiations.
About the role
- Claims Specialist at CNA managing complex workers compensation claims with high customer interaction. Ensuring compliance with insurance laws while delivering exceptional customer service.
Responsibilities
- Manages an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
- Provides exceptional customer service by interacting professionally and effectively with insureds, claimants and business partners.
- Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language.
- Conducts focused investigation to determine compensability, liability and covered damages.
- Establishes and maintains working relationships with appropriate internal and external work partners, suppliers and experts.
- Authorizes and ensures claim disbursements within authority limit by determining liability and compensability of the claim.
- Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences.
Requirements
- Bachelor's Degree or equivalent experience.
- Typically a minimum four years of relevant experience, preferably in claim handling.
- Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience.
- Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
- Professional designations are a plus (e.g. CPCU).
- Solid working knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
- Demonstrated ability to develop collaborative business relationships with internal and external work partners.
- Demonstrated investigative experience with an analytical mindset and critical thinking skills.
- Strong work ethic, with demonstrated time management and organizational skills.
Benefits
- CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Claims Associate at Qover engaging with customers for claims processing. Assisting in claim assessments while ensuring clear communication and providing support in various languages.
Automobile Claims Adjuster for National Accounts at ClaimsPro. Handling automotive claims including accidents and theft, ensuring high - level service throughout the claims process.
Entry Level Auto Claims Representative at Hastings Insurance responsible for managing auto physical damage claims. Focused on delivering timely and accurate customer service in a hybrid work environment.
Claims Specialist managing complex investigations of claims at CNA. Responsible for settlement negotiations and compliance with regulations across various Canadian cities.
Claims Representative handling liability and property claims with close supervision at Erie Insurance. Resolving coverage and liability issues in accordance with state insurance laws in remote position.
Claims Specialist at Voya guiding claimants through FMLA and other leave experiences. Ensuring high service standards and compliance with regulatory requirements in a remote role.
Claims Manager overseeing a portfolio of MRH and material recovery claims. Engaging with clients from declaration to closure while ensuring partnership sustainability.
Claims Examiner role at Sedgwick analyzing workers' compensation claims and ensuring timely adjudication. Requires 5 years of claims management experience and California workers' compensation knowledge.
Claims Examiner analyzing complex workers' compensation claims for clients within a caring culture. Join a global industry leader offering flexibility and professional growth opportunities.