Senior Manager for Camp Oasis responsible for supporting camp activities for pediatric IBD patients. Collaborating with stakeholders to provide a supportive community and manage multiple camp logistics.
About the role
- Junior Operational Account Manager at CEVA Logistics focusing on air freight client relationships and commercial growth. Collaborating with customer service to maintain optimal client satisfaction.
Responsibilities
- Je bent het aanspreekpunt voor meerdere luchtvrachtklanten
- Je houdt het overzicht én bewaakt de voortgang
- Het bijhouden en optimaliseren van Standard Operating Procedures
- Cross- en upselling en het identificeren van nieuwe groeimogelijkheden binnen bestaande accounts
- Het onderhouden en verdiepen van klantrelaties
- Het opstellen van commerciële plannen binnen de gestelde richtlijnen
- Analyseren en presenteren van prestaties, forecasts en financiële rapportages aan klant en management
- Initiëren en leiden van verbeterprojecten om onze service continu te optimaliseren
- Zorgen voor het behalen van klant-KPI’s en ingrijpen waar nodig
- Je ondersteunt de Senior Account Managers bij het opstellen van rapportages
Requirements
- HBO/MBO werk- en denkniveau met de juiste instelling
- Aantoonbare commerciële ervaring
- Ervaring met Airfreight is een pre
- Goede beheersing van de Engelse en Nederlandse taal (woord en geschrift)
- Sterke people skills – jij weet hoe je relaties bouwt
- Ervaring met Microsoft Office, met name Excel
Benefits
- 25 vakantiedagen + 5 ADV-dagen + 8% vakantiegeld
- Mobiele telefoon en laptop van de zaak
- Reiskostenvergoeding of een NS Business Card
- Een goede bereikbaarheid en parkeergelegenheid op locatie
- Winstuitkering tot max. 3% bij goede bedrijfsresultaten
- Maandelijkse team events zoals foodtrucks en BBQ’s
- Hybride werken: 1 dag per week thuis
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