Business Systems Analyst gathering requirements and designing solutions for business needs. Overseeing implementation and ensuring systems align with business goals.
About the role
- Beaker CPI Systems Analyst at Cleveland Clinic providing patient-first healthcare optimizing clinical lab information systems. Serving as key contact for lab systems troubleshooting and user training.
Responsibilities
- Work alongside passionate caregivers and provide patient-first healthcare
- Support and optimize clinical laboratory information systems, specifically Blood Bank (LIS) operations
- Serve as a key contact for system-related service requests and troubleshoot issues
- Provide education and training to end users related to systems
- Document findings, perform system testing during upgrades, and support ongoing enhancements
- Collaborate with project teams to ensure successful system deployments
- Participate in project planning, coordination, and implementation activities
- Troubleshoot system issues and deliver timely fixes and enhancements
Requirements
- Bachelor’s Degree in a related field and one year of applicable hospital/major medical center/major clinical information system experience OR High School Diploma/GED, one year of relevant experience and four years of healthcare IT experience OR Associate's Degree, one year of relevant experience and two years of healthcare experience
- Technical certification for certain departments
- For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
- Familiarity with the processes and procedures related to healthcare regulatory agencies
- In-depth knowledge of clinical theory and practice
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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