Associate Director leading innovation initiatives for LGBTQ+ health at Penn. Overseeing project execution and sustainability strategies to improve health outcomes.
About the role
- Engagement Director executing strategic client portfolios while ensuring quality and profitability at ClearPoint. Building executive relationships and leading resource management in technology consulting.
Responsibilities
- accountable for the successful strategic execution of key client portfolios or large-scale programmes
- ensure the quality, profitability, and foster exceptional client outcomes across all assigned accounts
- act as a pivotal link between ClearPoint's delivery capabilities and our clients' strategic objectives
- build strong executive-level relationships
- collaboratively manage resources and strategy alongside Client and Technical Directors within our tripartite leadership model
- contribute directly through governance & executive consulting activities, manage financial performance (margins, forecasting), ensure quality, and manage risk
- manage expectations, act as an escalation point, and proactively identify/pursue expansion opportunities
- lead resource planning and allocation in collaboration with internal leaders and provide oversight to delivery teams
- ensure engagements follow ClearPoint standards and contribute to refining our delivery best practices
Requirements
- Extensive Senior Leadership (10+ years): Proven executive-level experience managing complex technology/digital/consulting programme delivery, client operations, or large portfolios (multi-million dollar budgets) with P&L responsibility.
- Strong Commercial Acumen: Deep understanding of professional services economics (utilisation, rates, margins, SOWs), budget management, financial forecasting, and commercial negotiation to ensure profitability and commercial viability.
- Executive Relationship Management: Demonstrated ability to build trust and influence C-level stakeholders over extended periods.
- Delivery & Methodologies: Expertise in tailoring and applying delivery methodologies (Agile, Waterfall, etc.), resource planning, risk management, and contributing significantly to pre-sales cycles (solutioning, estimation, proposals).
- Strategic Growth & Pre-Sales Expertise: Demonstrated ability to proactively identify and pursue expansion opportunities within client accounts. Significant experience contributing to pre-sales cycles, including solution shaping, effort estimation, risk assessment, and developing compelling proposals. Proven ability to drive growth through delivery excellence and strategic account planning.
- Collaborative Leadership: Ability to lead, influence, and delegate effectively within matrixed teams, fostering consensus and driving results in ambiguous environments.
- Strategic & Results-Oriented: Strong strategic thinking, balancing client needs, delivery quality, team well-being, and commercial outcomes. Alignment with ClearPoint's values is essential.
Benefits
- health insurance
- subsidised gym memberships
- access to Regular Wellbeing Workshops
- Team Fitness sessions
- dog- and kid-friendly head office
- drinks and snacks
- barista coffee
- annual training and professional development budget
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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