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About the role
- Event Director leading iGB L!VE events business at Clarion Gaming. Responsible for strategic direction and delivery of live experiences in the global gaming industry.
Responsibilities
- Hold overall accountability for the day-to-day management of the iGB L!VE brand, including full P&L ownership and successful delivery of live events.
- Define and articulate a compelling value proposition and annual business plan for iGB L!VE, informed by quantitative and qualitative research and developed in close collaboration with Content, Marketing, Commercial and Customer Success teams.
- Lead the annual budgeting process and develop a rolling three-year vision, strategy, and financial plan to deliver agreed growth targets, KPIs, and customer performance metrics.
- Leverage customer insight and market intelligence to continuously enhance sponsor, exhibitor, and attendee experience, while identifying opportunities for innovation, new initiatives, and product launches.
- Project-manage end-to-end live event delivery, aligning cross-functional teams (marketing, customer success, sales, content, PR and operations) around clear timelines, milestones, and success measures.
- Maintain a deep understanding of key market segments, trends, and demand drivers, ensuring these are reflected in the strategic direction and evolution of iGB L!VE.
- Analyse competitor activity to identify strengths, weaknesses, and differentiation opportunities, defining and reinforcing iGB Live’s unique selling propositions.
- Partner closely with the Head of Sales to design and execute the key account strategy for iGB L!VE.
- Build, maintain, and develop strong relationships with key customers, venues, advisory board members, press and strategic stakeholders, while cultivating relationships with new, high-value prospects.
- Deliver accurate and timely monthly financial forecasts, tracking performance against budget and proactively managing risk and opportunity.
- Lead team development by coaching individuals, strengthening core capabilities, and building a clear succession plan.
- Collaborate closely with Clarion Gaming’s digital teams to deliver an integrated hybrid experience, maximising key account engagement across pre-show, at-show, and post-show touchpoints.
Requirements
- Demonstrable experience in a comparable role with accountability for the management and growth of a mid to large-scale festival, conference, or exhibition.
- A proven, inspiring leader with strong interpersonal skills and the ability to motivate, develop, and performance-manage cross-functional teams.
- Deep passion for, and understanding of, live experiences, customer success, and the commercial dynamics of event-led businesses.
- Deep passion for understanding new sectors, industries, its key players, TAM and future direction.
- Strong track record of managing and growing strategic key customer and partner relationships.
- Highly data-literate, with the ability to translate insight and analytics into actionable decisions that drive product, brand, and revenue performance.
- Clear commitment to diversity, equity, and inclusion, demonstrated through continuous self-development, inclusive leadership behaviours, and proactive management of bias.
- Naturally curious and self-aware, combining humility with a strong drive for continuous improvement and innovation.
- Commercially astute and strategically minded, balancing revenue growth with product development excellence and best-in-class customer experience.
- Highly customer-centric, with a strong focus on feedback, insight, and measurable improvements to increase customer satisfaction and engagement.
- Be presentable, communicative and ready to dive into the industry and grow the brand’s reputation via relevant media interviews and marketing channels.
Benefits
- 25 days’ holiday plus bank holidays
- End of year wellbeing shutdown (closed for the last week of the year)
- Celebration day off (e.g. birthday, Diwali, Eid, etc)
- Summer Hours in August (3pm finish on Fridays)
- Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
- Pension Scheme
- Private Medical Insurance
- Health Cash Plan
- Wellbeing Library (MYNDUP)
- Mentoring Programme
- Subsidised Café
- Season Ticket Loan
- Cycle to Work Schemes
- Free on-site gym and shower facilities
- Free eyesight tests
- Free flu vaccination – offered on site once a year for all employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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