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About the role
- Project Manager at Civica overseeing software and hardware implementations. Ensuring project scope and customer satisfaction across multiple engagements.
Responsibilities
- Responsible for delivery of a variety of projects including customer implementations, professional services engagements, software and/or hardware product enhancements, custom development, new product development, sales support and internal process improvements
- Manage multiple projects concurrently
- Initiate and take the lead on customer facing engagements
- Responsible for the initiation, planning, execution, monitoring, controlling and closing phases of assigned projects
- Manage project risks, issues, communications, change control, scope, quality, budget, schedule and resources
- Lead and collaborate with the business and product analysts in the elicitation and definition of business requirements and Software and/or hardware deliverables
- Work with assigned project teams to estimate effort and duration to deliver required scope of work within assigned projects
- Determine resource requirements and participate in resource planning/levelling sessions to secure required resources to deliver projects
- Manage and support the day-to-day work of project teams, monitor performance, providing feedback and escalating issues and risks that cannot be resolved by the project team, so that the team members can successfully complete their assignments
- Coordinate, participate and facilitate customer facing meetings as required throughout the project. These may include project status meetings, executive steering committee meetings and team-based planning meetings.
- Deliver punctual management reports, ensuring that all project estimates and progress updates are current and accurate in Civica Canada’s project management systems.
Requirements
- A minimum of 5 years’ experience managing and successfully delivering Software and/or hardware implementations and/or software and/or hardware development projects, including experience delivering solutions to external customers
- Relevant post-secondary degree, diploma or certification
- PMP, CSM, and/or PRINCE2 certifications are considered very strong assets
- Entrepreneurial mindset with strong leadership and project management skills
- Extensive experience of managing scope, schedules, risks and resources to achieve objectives
- Experience with Microsoft applications such as MS Project, Excel, PowerPoint etc.
- Excellent communicator with all levels of seniority both internal and external
- Ability to provide innovative ways of solving or pre-empting client requirements
- Desire to work in a dynamic, exciting, challenging, and fast-paced environment
Benefits
- ✔ 15 Days Annual Leave + public holidays!
- ✔ Pension Contributions. **✔ Basic Life Insurance **✔ Extended Health Insurance including travel insurance. **✔ Dental Insurance – Cover for routine & emergency care. **✔ Affinity Groups – Join employee-led communities. **✔ Bounty Bonus – Refer a friend & get rewarded.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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