Senior Application Engineer designing and deploying software applications supporting business processes at National Interstate Insurance. Collaborating across teams to enhance user experience and system integration.
Responsibilities
Designs, programs, builds, and deploys software applications and systems that support various business and insurance processes
Drives the implementation of new features and functionalities based on business requirements, enhancing the overall user experience
Ensures seamless integration of new applications with existing systems, minimizing disruptions to business operations
Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements
Develops technical specifications based on conceptual design and stated business requirements
Collaborates with cross-functional teams to design and implement integration solutions that enhance data flow and system interoperability
Monitors and optimizes application performance, identifying and resolving any issues that may impact system efficiency
Conducts regular performance assessments and implements improvements to ensure applications run smoothly and efficiently
Provides technical support to end-users, addressing and resolving application-related issues in a timely manner
Develops and maintains documentation for troubleshooting procedures and best practices
Collaborates with business analysts, project managers, and other stakeholders to understand business needs and translate them into technical requirements
Provides regular updates on project status and progress
Proactively identifies opportunities for process improvements and implements solutions that enhance overall system performance
Performs other duties as assigned
Requirements
Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field
Generally, a minimum of 6 years of experience in software engineering and/or application engineering
Prefer experience with .NET/C#, SQL, Full Stack Development, Test automation
Demonstrates advanced proficiency in multiple programming languages
Advanced experience with cloud platforms and modern development frameworks
Extensive experience working in Agile/Scrum environments
Strong analytical and problem-solving skills, with the ability to troubleshoot complex software issues
Demonstrates strong understanding of machine learning concepts and their software engineering implications
Benefits
We offer competitive benefits packages for full-time and part-time employees*
Full-time employees have access to medical, dental, and vision coverage
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