Senior Program Manager leading account growth and strategy for global Medical Devices enterprise. Engaging executives and translating business needs into technology solutions.
Responsibilities
Own the account growth agenda: develop and execute a growth plan, build pipeline, and close new programs/projects within the client.
Cultivate senior relationships across business (e.g., commercial, supply chain, quality, operations) and IT; become a trusted advisor on Medical Devices challenges and opportunities.
Lead discovery and shaping: diagnose business problems, frame value cases, and define solution approaches that connect domain needs with modern technology (data, cloud, digital platforms, AI/automation).
Craft compelling proposals and statements of work; drive pricing, scoping, and approvals in partnership with sales, delivery, and solution architecture.
Build executive-ready narratives: business cases, ROI models, and outcome-based roadmaps aligned to regulatory and quality requirements typical of MedTech.
Orchestrate internal and partner teams to ensure feasibility, resourcing, and smooth kickoff; maintain portfolio visibility and risk/opportunity tracking.
Represent CI&T thought leadership in Medical Devices: market trends, product lifecycle, post‑market surveillance, digital manufacturing, connected devices, service/repair, and supply chain.
Track and report growth KPIs (pipeline, win rate, revenue expansion, NPS, executive engagement) and course-correct proactively.
Requirements
5+ years in program/account management or consulting, with a strong record of growing enterprise accounts through consultative selling.
Deep domain experience in Healthcare & Life Sciences, specifically Medical Devices (regulatory context, quality systems, manufacturing/supply chain, commercial operations).
Proven ability to engage executives, build trust, and translate business needs into technology strategies and delivery roadmaps.
Comfort shaping solutions with cross‑functional teams (strategy, product, data, engineering) and negotiating scope, commercials, and governance.
Strong business case development skills: value hypotheses, KPIs, ROI, and outcome measurement.
Solid understanding of modern digital and data platforms (cloud, data engineering/analytics, integration, workflow/automation) and AI.
Excellent communication and executive presence; able to craft concise narratives and lead C‑suite conversations.
Experience operating within regulated environments and quality frameworks common to MedTech.
Bachelor's degree required; MBA or equivalent consulting experience preferred.
Benefits
Competitive Salary
Generous paid vacation days
Unlimited sick time
100% paid health & dental benefits starting day one
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