Director of Product - Ecosystem at commercetools driving innovation and excellence for internal and external platform capabilities. Collaborating with leadership to enhance developer and partner experience.
CC
Hybrid Director, Partner Practice – South Florida
Posted 2 months ago
About the role
- Director, Partner Practice responsible for managing healthcare partnerships to improve financial and quality performance in South Florida. Leading engagement teams and cultivating relationships with healthcare providers.
Responsibilities
- Manage market engagement teams to drive outcomes to achieving all revenue and quality/clinical performance targets
- Drive a consistent service experience with the MSO across the engagement lifecycle, from first communication with the practice
- Lead the affiliate market team with an eye to develop and maintain a strong team culture, uphold company values and create strong team engagement
- Guide the team in developing individual practice action plans to optimize performance and operations
- Cultivate in-depth relationships with practices and regional partners through regular status calls and in-person meetings to set priorities, report performance results, monitor utilization and costs and identify opportunities for growth and savings
- Lead the on-boarding and implementation of new practices and plan for success
- Partner with MSO growth leadership to support local expansion of the affiliate network with a strong service offering to all customer segments
- Serve as a bridge between the market team and MSO leadership to communicate concerns, needs and feedback
- Provide regular performance reporting to MSO Operations leadership
- Achieve high partner practice retention and satisfaction
- Perform other duties and special projects as requested by the leadership team
Requirements
- Bachelor’s degree
- A minimum of eight years of progressive experience in provider network management, provider contracting, quality
- A minimum of five years formal leadership experience; overseeing multiple direct reports
- Prior work experience in value-based care; practice management and/or payer contracting with demonstrated success directing and leading teams
- Proven ability to cultivate relationships and create partnership opportunities with health plans and community organizations
- Extensive knowledge of local market provider landscape
- Outcomes focused individual that thrives on outperforming against quantifiable goals
- Experience working across a segmented business to align partners towards a common goal
- Strong verbal and written communication skills with the ability to comfortably and effectively communicate with a variety of internal & external business leaders
- Comprehensive knowledge of all Microsoft Office applications
Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
- Many other opportunities
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