Hybrid Bilingual Manager, Care Integration Team

at CenterWell Senior Primary Care

• Job title: Bilingual Manager, Care Integration Team
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $86,300 - $118,700 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Tampa, United States

About the role

• Manager for Care Integration Team at CenterWell leading nursing and community engagement for high-risk patients. Building partnerships for improved care coordination and patient outcomes.

Responsibilities

• Oversees day-to-day operations, quality chart audit reviews, recruiting/hiring, team management, and overall performance for Care Integration Team associates in the market.
• Ensures clinical program integrity at the market level and addresses performance and program improvement opportunities, escalating to Divisional Director as appropriate.
• Collaborates with market leader/key stakeholders to design market specific strategies, data analytics, and create action plans that will reduce acute and post-acute care utilization.
• Solicits/shares feedback with market leaders on team-based focus with attention given to success and opportunities to improve one care team culture and collaboration on high-risk patient management, at the market level.
• Effectively prioritizes patients with the market leaders who benefit the most from care management programs.
• Initiates and maintains relationships with community partners, including key community organizations, CenterWell/Conviva organizations (home health and pharmacy), and health care systems for strong clinical collaboration that will improve patient experience and overall population health outcomes.
• Accountability to key population health metrics, including quality, utilization and financial measures.

Requirements

• A current unrestricted Florida RN license or Social Work degree/license
• Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations or assistance
• 5 years or more prior nursing, case management, disease management and/or social work experience
• Must reside within the Tampa, FL area OR be willing and able to travel as frequently as needed to the market clinics based on business need
• At least 2 years of team management experience
• Experience working in primary care, acute care, ambulatory care and or value-based care organizations

Benefits

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependent