Enterprise Account Executive at Acrisure driving total client growth and managing complex insurance relationships. Overseeing risk strategy engagements and delivering exceptional client experience across multiple product lines.
About the role
- Account Executive driving growth and managing client relationships in SaaS solutions for the cargo industry at CargoSprint. Collaborating with sales and marketing teams to achieve targets and improve customer success.
Responsibilities
- Drive growth by identifying, pursuing, and closing opportunities with current and prospective customers within the assigned territory (core of MIA and surrounding areas).
- Manage the entire customer journey from lead generation to onboard (and beyond), ensuring accurate and up-to-date tracking of all activities and opportunities in the CRM (Salesforce) system.
- Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at prospective and existing customers.
- Act as a trusted advisor, providing insights and recommendations to help customers achieve their business objectives using our product solutions.
- Ensure a smooth handoff to the customer success team for onboarding, implementation, and long-term customer success.
- Hold regular monthly customer business reviews using data and deep expertise to improve customer experience
Requirements
- Proven track record of driving large scale growth with 3PLs, freight forwarders, NVOCC, Ocean Liners, Airlines, GHAs, and logistics providers.
- Deep regional knowledge of local airports, seaports, local leaders and influencers.
- Experience in logistics and/or supply chain technology, TMS, SaaS, and/or FinTech.
- Intense obsession with customer experience and proven ability to drive value based growth while also helping shape internal roadmap through deep customer insights.
- Strong use of CRM (ideally Salesforce) and data analytics tools to make data driven decisions for customers and the organization
- Bilingual (English/Spanish).
Benefits
- Medical, dental, and vision plans for you and your family
- 401(k) with company match
- Generous flexible PTO program and paid holidays
- Professional development opportunities
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Account Executive role at Acrisure supporting collaboration and team leadership. Building a community for growth and impact with comprehensive benefits.
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