Customer Service Representative assisting clients with technical issues in a flexible, supportive environment. Providing solutions through various channels while growing expertise on Kyndryl's platforms.
About the role
- NIR Customer Support Specialist managing the portfolio of NIR clients in Poland and Eastern Europe. Advising on NIR analyzes and promoting digital solutions linked to NIR.
Responsibilities
- Installation of NIR devices, appropriate software, NIR calibrations and updates
- Define NIR control plan in agreement with the Sales Department and Nutritionists
- NIR monitoring with reference samples based on ISO12099
- Annual personal visits to NIR clients (domestic and international) and writing reports on customer visits
- Implementation of our digital solutions at customers
- Promotion of our NIR offer to customers in cooperation with the Sales Department and preparation of NIR contracts
- Support of NIR clients by e-mail, telephone and remote assistance
- NIR team participation, close cooperation with the Sales Department and technical departments (Laboratory, formulation, species)
- Being part in innovative projects
- Follow Cargill's safety recommendations
Requirements
- Master’s degree in a related field (chemistry, quality control, agronomy or related fields with knowledge of animal nutrition) or equivalent experience
- 3 years’ experience in NIR / Agriculture
- Very good skills in English – writing and speaking, Polish language native level
- Open to travel on business trips (travel range 30-50%) and active driving license (cat. B)
- Experience in the field of NIR spectroscopy (preferred)
- Knowledge of ISO 12099 and ISO17025 standards (preferred)
- Knowledge in animal nutrition or related experience (preferred)
- Good communication during meetings with clients and internal teams (preferred)
- Proactive, organized and autonomous spirit (preferred)
Benefits
- Work in an international environment
- Company Car
- Life insurance
- Private healthcare
- My Benefits System
- Option to join the Employee Pension Plan (PPE)
- Meal voucher
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Service Representative assisting U - Haul customers with services inside and outside the center. Moving and inspecting equipment, handling rentals, and educating customers on products.
Customer Service Representative assisting U - Haul customers with rentals, answering questions, and maintaining equipment. Utilizing technology to manage inventory and educate customers on services.
Customer Service Representative assisting U - Haul customers with their needs and managing equipment rentals. Working in a supportive team environment while providing exceptional service at the U - Haul center.
Customer Service Representative assisting customers at a U - Haul center with rentals and inventory management. Collaborating as part of a supportive team to deliver exceptional service.
U - Box Customer Care Representative at U - Haul responsible for local delivery services and ensuring customer satisfaction. Operate equipment and provide courteous service to clients.
Customer Service Representative assisting customers with U - Haul products and services. Utilizing technology to manage equipment and ensuring customer satisfaction while working in a team environment.
Customer Service Representative at U - Haul assisting customers with products and services. Utilizing technology for equipment management and engaging in continuous education.
Customer Service Representative assisting customers at U - Haul centers with products and services. Engaging with customers and managing equipment rentals while ensuring quality service.
Customer Service Representative assisting U - Haul customers with products and services. Managing rentals, inspecting equipment, and using U - Scan technology for operations.