Assistant Store Manager supporting daily operations and customer experience for Free People. Leading the team to achieve goals and enhance brand engagement in Salem, NH.
About the role
- People Operations Specialist managing people data, systems and payroll to enhance employee experience across the UK and US. Ensuring accuracy and streamlining processes in a vibrant team environment.
Responsibilities
- Ensure our people data, systems and core processes are accurate, reliable and running to a high standard
- Manage and maintain Humaans daily, ensuring data accuracy, improving workflows and driving automation
- Prepare accurate monthly payroll changes for the UK and US, including starters, leavers, compensation changes, absences and benefits
- Maintain benefit enrolments, changes and queries and ensuring correct data flow into payroll
- Build and update people dashboards and reports across headcount, turnover and absence
- Run monthly data audits and spotting opportunities to streamline processes
- Support compensation updates and annual cycles with clean and reliable data
- Cover for the People Operations Coordinator when needed and supporting the People Ops inbox
- Support People Ops projects, documentation improvements and process enhancements
- Maintain L&D administration, including Learning Fund support and training coordination
Requirements
- Proven experience in People Operations or HR Operations, ideally in a mid sized organisation
- Strong understanding of end to end payroll processes (UK essential; US desirable)
- Advanced Excel skills, including formulas, PivotTables and data cleaning
- Hands on experience using a HRIS for data management, workflow design and reporting (bonus points if that HRIS was Humaans!)
- Strong analytical ability to interpret people data, create dashboards and spot trends or anomalies
- Sound understanding of employment data compliance, confidentiality and GDPR
- Excellent organisation and prioritisation skills to manage cyclical tasks alongside project work
- Experience supporting or running benefits administration across multiple regions
- Clear, professional communication skills with a collaborative, solution focused mindset
- Demonstrated initiative in improving systems, data quality or workflow efficiency
- Experience documenting processes and creating standard operating procedures.
Benefits
- 10% discretionary bonus
- £1,800 yearly wellbeing fund (on top of your salary!)
- Free Headspace subscription
- £500 yearly “Learning Fund” for learning
- 4 extra Wellbeing Days off per year
- Summer & Winter conferences + year-round celebrations
- 4pm finishes every Friday
- Flexible and hybrid working
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