Content Manager at Liven creating courses and product articles to enhance user wellbeing and drive conversion. Proactively audits and improves existing content with data - driven recommendations.
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Hybrid Principal Associate – Content Strategist, Structured Content Management
Posted last month
About the role
- Principal Associate at Capital One managing structured content strategy and transformation. Writing clear content and overseeing projects across product, tech, and design teams.
Responsibilities
- Write simple, well-structured, easy-to-understand, human-centric content
- Oversee and support the refactoring and migration of content to a new structured model
- Create content that is optimized for LLM consumption
- Identify opportunities to improve content and content authoring experiences
- Manage multiple deliverables concurrently including delivery of content and strategies
- Support the implementation of new content management technologies and practices
- Shape and lead initiatives to drive continuous improvement efforts related to content
- Collaborate with colleagues across Capital One to develop and implement content solutions
- Provide transparency into your work to ensure stakeholders understand its impact
Requirements
- High School Diploma, GED, or equivalent certification
- At least 3 years of writing experience in content strategy, technical writing, or communications
- At least 3 years of experience leading cross-functional content projects
- 4+ years of structured content management experience (preferred)
- 4+ years of experience leading cross-functional content projects (preferred)
- 2+ years of experience working with AI tools and AI-assisted content creation (preferred)
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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