Product Manager overseeing payments at B - Stock, responsible for payment systems, vendor integrations, and improving transaction workflows in a fintech environment.
About the role
- Product Owner for digital banking platform at Capital Bank. Responsible for coordinating between business stakeholders and technology teams, driving product improvements and customer satisfaction.
Responsibilities
- Serve as the subject matter expert (SME) and business owner for the Bank’s digital banking platform (Q2) and deposit origination (MANTL) applications.
- Define and communicate the digital product vision, strategy, and roadmap in alignment with overall business objectives.
- Continuously evaluate industry trends, regulatory changes, and customer needs to identify opportunities for product improvement and innovation.
- Champion customer-centric digital experiences.
- Leverage system capabilities to ensure all operational efficiency and business development opportunities the applications may provide are pursued.
- Partner with Project Management Office (PMO) and business leads on implementations and other projects related to the support applications.
- Gather, analyze, and document business requirements from stakeholders throughout the Bank.
- Develop, maintain, and prioritize the product backlog, balancing requirements for functionality, compliance, and operational efficiency.
- Write clear user stories and acceptance criteria to facilitate development, testing, and effective vendor delivery.
- Collaborate with IT, vendors, and business users to ensure the timely and high-quality release of new features and enhancements.
Requirements
- Bachelor’s degree in Business, Finance, Information Systems, or a related field.
- Minimum of 5 years in banking operations, digital banking, product management, or fintech.
- Familiarity with digital/online/mobile banking platforms and online account opening applications; hands-on experience with Q2 and/or MANTL is strongly preferred.
- High aptitude for problem solving.
- Ability to connect business challenges to technical solutions.
- Proven strong analytical and critical thinking skills, with extreme attention to detail.
- Experience with dashboard reporting applications.
- Advanced Excel skills and reporting experience.
Benefits
- Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
- Company Contributions to your 401k - Regardless of your contribution
- Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
- Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities
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