Hybrid Product Owner – Payments Operations Platform

Posted 7 hours ago

Apply now

About the role

  • Product Owner leading the development of payment operations tools at Capital.com. Focused on automating processes and ensuring operational efficiency in fintech.

Responsibilities

  • Own product vision, strategy, and execution for the **Payments Operations Platform**
  • Lead development of agent-facing tools across key domains:
  • **Bank Deposit Review & Automation** (queues, rules engine, validations)
  • **Payment Method Verification** (integration orchestration with providers like Sumsub / KYCAID)
  • **Withdrawal Processing** (manual review, approvals, escalations)
  • **Transaction lifecycle management & visualisation** (unified operational view and control)
  • Drive continuous improvements in **payment UI and operational workflows** on a quarterly basis
  • Optimize key metrics such as processing time, error rates, automation rate, and operational load
  • Translate complex operational and business requirements into a clear, prioritized backlog
  • Work closely with Payments Core teams while maintaining clear ownership boundaries (operations tooling vs processing layer)
  • **Manage integrations and external interfaces across payments operations domains**
  • Align stakeholders across Operations, Risk, Compliance, and Engineering

Requirements

  • 3+ years of experience as a Product Owner / Product Manager in fintech, payments, or a regulated environment
  • Strong understanding of **payments operations**, including deposits, withdrawals, and reconciliation workflows
  • Experience building or improving **internal tools / operational platforms**
  • Familiarity with **verification flows (KYC/KYB), payment methods, and transaction lifecycles**
  • Ability to work with APIs, backend systems, and engineering teams on system design decisions
  • Strong analytical mindset with a focus on operational efficiency and automation
  • Proven ability to manage stakeholders across Operations, Risk, Compliance, and Engineering
  • Comfortable owning a **single-threaded team** and driving delivery end-to-end

Job title

Product Owner – Payments Operations Platform

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job