FBS CX Analyst at a leading insurer analyzing customer data to enhance customer experience and support decision-making. Utilizing technical skills like SQL and Python within a hybrid setup.
Responsibilities
Analyzing customer data in support of customer experience utilizing technical skills (SQL, Python, AI, dashboarding) and business acumen/problem solving to provide insights to help make data driven decisions for the business.
Requirements
5 years of experience.
Proficiency in English (Interview’ll be in English);
Bachelor Degree in Statistics, Math, Business Analytics, Data Engineering, Data Science;
Analytics – Intermediate
Financial Modeling – Intermediate
Statistical Modeling – Intermediate
Forecasting – Intermediate
SQL - Intermediate
Power BI - Entry Level
Python - Intermediate
Excel - Intermediate
Snowflake - Entry Level
Microsoft 365 and Copilot - Entry Level
Benefits
Competitive compensation and benefits package:
Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally renowned group
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