Operations & Business Manager overseeing staffing operations for Pokayoke in Mälardalen. Focus on team leadership, client relations, and operational excellence in logistics.
About the role
- Operations Manager leading a team in managing claims operations at Capgemini. Focused on budgeting, reporting, and quality work output while fostering continuous improvement.
Responsibilities
- Leads a team of operations supervisors and individual contributors
- Focuses on planning, directing, and managing personnel and operations
- Responsibilities include budgeting, reporting, meeting service level agreements, and ensuring quality work output
- Aligns with and executes claims strategy by utilizing technology
- Sets performance expectations and maintains regular communication with the team
- Develops succession plans and works on continuous improvement initiatives
Requirements
- Management Reporting - Intermediate
- Budget and Forecasting - Intermediate
- Data analysis - Intermediate
- Leadership skills - Intermediate
- Claims technical knowledge - Intermediate
- Office Suite - Intermediate (4-6 Years)
- Power BI - Intermediate (4-6 Years)
- Excel - Intermediate (4-6 Years)
Benefits
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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