Manager at PwC facilitating successful deal processes and integrations in complex transactions. Leading teams and ensuring quality standards in delivering value for clients.
CS
Hybrid Apprenti Technicien Support Informatique N2
Posted 3 weeks ago
About the role
- Support Technician providing Level 2 IT assistance at Sodiaal to 5000 users. Preparing software and hardware installations with responsibilities in troubleshooting and network support.
Responsibilities
- Support de proximité et à distance auprès des 5000 collaborateurs.
- Préparation et installation de logiciels, matériels (PC, imprimantes, périphériques)
- Elaboration, rédaction et modification d’instructions d’installation
- Aide à la mise à jour du parc informatique dans notre ITSM
- Aide à la résolution de ticket d’incident N2 – Support
- Validations des Demandes de Services
- Brassage et support réseau niveau 1
Requirements
- De formation supérieure, bac
- Bonne connaissance en informatique
- Bonne compréhension de l’anglais technique
- Être autonome, organisé, curieux, bon relationnel et bonne présentation.
Benefits
- Rémunération fixe annuelle versée sur 13 mensualités
- Tickets restaurant de 10,50 € (60 % pris en charge par l'employeur)
- Possibilité de télétravail jusqu'à 2 jours par semaine
- Prime de vacances, accord d'intéressement
- Mutuelle d'entreprise, avantages sociaux CSE
- Remboursement abonnement transport à hauteur de 50 %
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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