Business Analytics Senior Manager at Cigna driving data - driven decisions and leading a team of analytics professionals in healthcare solutions. Fostering a collaborative culture and influencing business outcomes through analytics.
About the role
- Commercial Asset Manager leading customer success and contract management in solar PV asset management. Working hybrid with travel to sites and delivering customer reporting in South Africa.
Responsibilities
- Owning the commercial contract management between Candi and the Customer
- Owning the customer relationship during contract life
- Being proactive & keeping close customer contact, driving the delivery of the customer success journey
- Owning feedback of customer & commercial learnings to concerned teams
- Identifying up/cross-selling opportunities and engage the business development team
- Maintaining contract-related information & terms in Candi CRM software
- Coordinating data required for billing & financial model management with the finance department
- Supporting asset management with service provider/supplier commercial discussions & contracts
- Delivering customer reporting, contract extensions & other contract amendments
- Arranging & managing plant insurance
- Owning commercial asset management KPIs for internal reporting, and chair CAM meetings, when required
- Coordinating the onboarding of customers during the project acceptance & operational start period
Requirements
- A relevant tertiary qualification.
- 2+ years PV industry or related industry work experience in commercial asset management/contract management/customer management / technical account management
- Interested in ensuring commercial compliance while driving customer satisfaction through positive and proactive customer engagements
- Good understanding of general commercial terms, contract and account management
- Interested in and able to communicate technical PV Solar and energy industry terms related to plant performance, system technical & financial modeling and commercial benefits.
- Interested in and shows aptitude for finance and data analytics, technical data management, regulatory & compliance understanding, risk management
- Desire to work in an international environment, sharing ideas and learnings across borders and cultures
Benefits
- Flexibility to work from home on a regular basis (hybrid work)
- Regular travel to Candi customers, sites and Candi offices in South Africa
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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