Technical Writer producing documentation for customer success at Salesforce, focusing on AI - driven solutions with Agile practices. Collaborating with product teams to craft content experiences and training materials.
About the role
- Technical Writer responsible for creating user-friendly documentation for Bynder products. Collaborating with engineering, product, and customer support teams for thorough content development.
Responsibilities
- Research, outline, write, and edit new and existing content, working closely with the teams to obtain an in-depth understanding of the product and the documentation requirements.
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
- Ensure consistency, clarity, and quality in all documentation produced.
- Continuously update and improve documentation based on feedback, product updates, and technological advancements
Requirements
- Exceptional technical writing skills with 2-4 years of experience in a similar role
- Bachelor’s degree in Technical Writing or a related field
- Strong understanding of technical concepts and the ability to translate them into user-friendly documentation.
- Hands-on experience with API documentation tools
- Excellent communication and interpersonal skills.
- Experience with coding, software development, and content management systems.
- Prior experience in a SaaS-based company is preferred.
Benefits
- Challenging and inspiring work environment
- Flat hierarchy where your voice will be truly heard
- Opportunity to initiate your own projects
- An experienced team is ready to welcome you anytime
- Unlimited vacation policy
- Competitive monthly compensation
- Apple gear
- Daily lunch
- Drinks at the Bynder Bar :-)
- Amazing office in the heart of Amsterdam and Rotterdam
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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