Collections Coordinator managing accounts receivable for Cherry Bekaert, handling client communications and payment discrepancies. Working in a hybrid model from the office 2 - 3 days a week.
About the role
- Collections Manager at Brixmor overseeing account specialists and managing delinquent accounts for commercial real estate. Responsibilities include meetings, tenant disputes, and compliance monitoring.
Responsibilities
- Oversee a team of 5-6 Account Specialists responsible for the monitoring and collecting of accounts receivable balances for one or more of the Company’s regions
- Conduct monthly collection meetings with Regional Presidents to address delinquent accounts and tenant issues
- Review and monitor delinquent accounts, assist Account Specialists with resolution
- Proactively identify and resolve tenant disputes
- Recommend courses of action for delinquent tenants, including the need for reserves, litigation or other collections actions
- Oversee preparation and timely issuance of delinquency letters, default notices, and tenant fees
- Collaborate with legal counsel on litigation, bankruptcies, and payment plans
- Monitor compliance with Collection Department policies and procedures
- Supports overall Company culture of developing productive teams through leadership, training, developmental experiences, collaboration, feedback, and mentoring
- Responsible for staff training, appraisals, goal setting and issue resolution
- Other ad hoc requests from management as required
Requirements
- Minimum 2 years prior collections management experience, commercial real estate preferred
- Knowledge of Fair Debt Collection Act, state/federal collection laws, and collections methodology
- Proficiency in interpreting financial reports, lease documents, and regulations
- Proficient in MS Word, Excel, PowerPoint, and Outlook; JD Edwards experience is a plus
- Strong analytical, communication, and organizational skills
- Assertiveness and problem-solving skills to resolve issues effectively
- Self-starter with the ability to multi-task and prioritize competing requests
- Professional demeanor in all customer interactions
- Attention to detail and ability to handle sensitive, confidential information
Benefits
- Brixmor offers a hybrid work schedule (first three days of the week in the office, the balance remote optional)
- very competitive pay commensurate with background and responsibilities
- plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.
- EOE (Brixmor is an Equal Opportunity Employer)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Facility Direct Collections Specialist handling collections for unpaid customer accounts at a leading healthcare service provider. Managing account status, communications, and documentation processes.
Mortgage Collections Specialist contacting members to manage delinquent loans and checking accounts. Negotiating arrangements to restore accounts to good standing with effective communication skills.
Collections Senior Process Associate responsible for customer accounts and dispute management in Bucharest. Joining Genpact to drive AI and digital innovation in collections processes.
Collections - Process Associate handling Accounts Receivable processes for Genpact in a hybrid environment. Solving disputes and analyzing unpaid invoices while collaborating with teams in a dynamic environment.
Credit Analyst managing credit approvals and collections in pharmaceutical industry. Working with financial analysis to optimize cash flow and reduce risks.
Junior Collection Consultant managing customer collections for Creditas with a focus on providing personalized service. Engaging directly with clients and addressing their payment concerns through multiple communication channels.
Regional Collections Coordinator identifying local partners and managing collection programs for a sustainable circular economy. Collaborating with stakeholders to optimize take - back processes in waste management.
Collections Analyst managing day - to - day commission recovery workflows with OTA partners. Ensuring timely recovery of outstanding payments and compliance with rate parity standards.
Billing Assistant responsible for monthly billing processes and administrative support. Collaborating across teams while ensuring compliance and accuracy in billing procedures.