Coordenador de CRM managing CRM campaigns and strategies to enhance operations at Riachuelo. Collaborating across teams to ensure quality and efficiency in campaign execution.
About the role
- Customer Success Manager at BridgeFlow facilitating customer success and engagement with Asana. Building long-term relationships and driving growth strategies for major clients in a dynamic team.
Responsibilities
- Primary point of contact for customers with questions about our services
- Build and maintain long-term relationships with top clients
- Develop and manage nurturing strategies
- Plan and conduct Quarterly Business Reviews with Tier 1 clients
- Support the consulting team with customer success activities
- Maintain customer updates and opportunities in the CRM
- Collect and analyze customer feedback to improve our offerings
- Ownership of the BridgeFlow Academy and customer support within the Academy
Requirements
- Some professional experience in customer support, account management, or sales
- Proactive maintenance of your own customer pipeline
- Sales-oriented mindset to generate growth opportunities
- Ideally experience in work management, relevant tools, project management, SaaS, and professional services
- Technical affinity and understanding of workflows across different tools and departments
- Excellent communication and interpersonal skills in German and English
- Self-organized, goal-oriented working style
Benefits
- Professional onboarding with on-the-job training and in-depth product familiarization
- Attractive compensation package with a variable performance component
- Regular coaching and feedback sessions with management
- Professional development and further training opportunities
- High flexibility across all areas through digital-first working
- High-end equipment at both office and home workstations
- Free fruit and beverages in the office
- Dynamic startup environment with events and opportunities for exchange
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Customer Success Manager focused on revenue expansion and client retention at Neocredit. Managing client accounts and identifying growth opportunities in a hybrid workplace.
Client Success Executive at Meltwater driving value for enterprise - level customers through strategic partnerships and account growth. Collaborating with internal teams to maximize customer satisfaction and retention in a hybrid role.
Senior Technology Portfolio Lead accountable for portfolio leadership across Enterprise CRM and Global Banking AI initiatives. Responsible for aligning business demand and technology strategy while ensuring compliance and effective execution.
Customer Success Manager at Conterra ensuring top strategic customers receive a white glove experience. Building relationships and engaging proactively to meet customer needs and challenges.
Account Manager ensuring implementation of Innovamat's educational methods in schools. Building relationships with educators and driving successful usage of innovative educational tools.
Senior Specialist in Customer Success enhancing customer value and growing business at Mastercard. Engaging with stakeholders to optimize Mastercard services for clients.
Customer Success Analyst ensuring continuous value from financial and technology solutions in São Paulo. Focused on building long - term client relationships and improving customer engagement.
Customer Success Manager for Bynder overseeing customer success and engagement in Boston. Driving value and measurable business outcomes for clients by leveraging Bynder's solutions.
Customer Success Manager acting as a primary relationship manager for customers at Taara. Delivering insights about customer strengths, challenges, and opportunities.