Onsite Patient & Community Clinical Educator – ILD

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About the role

  • Patient & Community Clinical Educator providing education on ILD therapeutic areas and products. Collaborating with healthcare stakeholders and optimizing the patient experience in Los Angeles, CA.

Responsibilities

  • Increases disease state and product knowledge to a variety of ILD marketplace stakeholders, which may include patients, HCPs (both prescribing and non-prescribing healthcare stakeholders), Advanced Practice Clinicians, the multi-disciplinary clinical team, non-traditional clinical support teams, extended support staff and community organizations.
  • Plays a critical role in the support of marketplace stakeholders by educating on the complexities of treatment and potential for adverse events.
  • Participates in customer engagements which may occur prior to, during and post product launch.
  • Possessing expert knowledge, may support the design of tools and resources that enhance clinical management of ILD patients, as appropriate.
  • Serves as an integrated educational resource for multidisciplinary support staff team members, and as a result, optimizes the delivery of holistic patient support in both academic and community settings.
  • Through education, will support safe and responsible utilization of therapy as prescribed by the healthcare team.
  • Educates patients and care partners using approved resources tailored to their unique needs and experiences.
  • Offers educational support for prescribed medications and ongoing assistance to support patient engagement and therapy and connection to appropriate support services.
  • Provides a compassionate, patient-centered, and empathetic experience virtually, at home, or in healthcare office settings.
  • Identifies individual needs of patients and care partners, serving as a continuous resource for education, case management, and relevant resources throughout the treatment journey.

Requirements

  • Bachelor’s degree required in Nursing or equivalent health care discipline such as Pharmacy.
  • Graduate degree, such as NP or PA degree is a plus.
  • Active clinical license required.
  • A minimum of 3 or more years of successful combined clinical experience and/or pharmaceutical sales, clinical and/or community educator, or medical affairs experience (primary care, specialty care, institutional).
  • Background in ILD, high-touch/complicated and rare/orphan disease states is preferred.
  • A minimum of 2 years experience in therapeutic area is required.
  • Excellent communications, objective setting, and influencing skills.
  • Ability to travel in the US including overnight travel, approximately 50% (or more), depending on geography.
  • Valid Driver’s License and acceptable driving record.
  • Proficiency in Excel, Word, Outlook, and other relevant applications.
  • Success operating within a matrixed setting and rapidly changing environment.
  • Business acumen, Analytical skills, Learning and Adaptability.
  • Demonstrated experience interpreting clinical data.

Benefits

  • competitive compensation and benefit programs

Job title

Patient & Community Clinical Educator – ILD

Job type

Experience level

Mid levelSenior

Salary

$115,000 - $181,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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