Senior Software Engineer at Blackhawk Network focusing on observability metrics and system reliability. Seeking a builder passionate about scalable platforms and engineering best practices.
Responsibilities
Architect, build, and maintain observability platforms using tools such as Prometheus, Grafana, OpenTelemetry, InfluxDB, and AWS CloudWatch.
Design and implement real-time metrics pipelines and time-series data processing systems.
Develop scalable APIs and services to expose observability data to internal teams.
Integrate observability tooling into CI/CD pipelines and service deployment workflows.
Collaborate with SRE, DevOps, and application teams to embed observability best practices across the SDLC.
Define and implement SLIs/SLOs, alerting strategies, and performance dashboards.
Troubleshoot complex distributed systems and contribute to reducing MTTD and MTTR.
Stay current with emerging observability technologies and advocate for their adoption.
Requirements
4+ years of experience in software engineering, platform engineering, or SRE roles.
Deep understanding in observability tools and practices (e.g., Prometheus, Grafana, OpenTelemetry, Splunk, Coralogix).
Strong programming skills in Python or similar languages.
Experience designing fault-tolerant systems and optimizing performance at scale.
Experience with real-time systems, metrics collection, and time-series databases (e.g., InfluxDB, AWS Timestream).
Proficiency with AWS services, especially CloudWatch, Lambda, and related infrastructure.
Familiarity with infrastructure as code (Terraform, CloudFormation) and container orchestration (Kubernetes).
Solid understanding of distributed systems, microservices, and event-driven architectures.
Excellent communication skills and a collaborative mindset.
Benefits
401k with employer match
medical
dental
vision
12 paid holidays in the year 2025
sick pay accrual according to state law
parental leave
life insurance
disability insurance
accident and illness insurance
health and dependent care flexible spending accounts
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