Monitoring Engineer overseeing the technology infrastructure and transactionality at Kushki. Role involves incident management, root cause analysis, and reporting for system stability.
About the role
- Engineer-Cloud & Infra Engg providing desktop support and resolving user issues related to IT. Working in a rotational shift 24/7 support model for Indonesia with Bahasa language proficiency.
Responsibilities
- Responding to client support requests and contacting User to find out the nature of the problem.
- Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops.
- Escalating software and other application issues to the subject teams.
- Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely.
- Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling
Requirements
- 5-8 Years
- Strong experience & Knowledge of ITIL Process
- Strong experience & Knowledge of MIM
- Candidate must have knowledge on English and Indonesia Bahasa Language
- Good communication in English Language and technical skills on windows desktop platform.
- OS/ Office/ basic system application/Anti-Virus client support
- Strong technical Background with Excellent Communication Skills.
- Consulted with users to determine steps and procedures taken to identify and resolve the problem.
- Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations.
Benefits
- 24/7 Operations- Rotational Shift & week Offs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Electrical Systems Project Engineer overseeing electrical installations and configurations for maritime technology. Involved in training teams, ensuring compliance, and maintaining systems with a global travel requirement.
Owns the architecture and optimization of the Snowflake platform at EXL. Designing AI capabilities for analytics and partnering across teams to deliver data products.
Automation & Controls Engineer ensuring Ford's manufacturing lines are intelligent and efficient. Leading programs from design to final launch while maintaining safety and quality standards.
Lead digital transformation within Powertrain Manufacturing Engineering at Ford, optimizing manufacturing stations through innovative virtual assembly simulations. Collaborate with diverse teams to ensure efficacy in engineering processes.
Powertrain Engineer designing components for Ford Racing powertrains. Collaborating with engineering teams on ICE propulsion systems and developing innovative solutions.
Staff SW Development Engineer at Nokia developing embedded Optical Line System software products with a cross - functional agile team. Delivering features on time with quality using continuous integration pipelines.
Software Development Engineer developing embedded software products at Nokia. Collaborating in a cross - functional team using Linux in a full automation environment.
Senior Waterfront Engineer leading waterfront and coastal engineering projects at Anchor QEA. Requires 10 - 15 years of experience with civil and coastal engineering.
Junior Water Resources Engineer supporting water research and engineering practice in Pacific Northwest. Collaborate with technical staff on projects in water resource management, design, and habitat restoration.