Senior Software Quality Assurance Specialist supporting implementation of management systems at Velsera. Collaborating across teams in the product life cycle within a hybrid work environment.
About the role
- Quality Engineering Manager overseeing product quality and compliance for BioLite and Goal Zero. Leading engineering efforts and quality improvements for consumer electronics hardware in various markets.
Responsibilities
- Oversee sustaining engineering for our full product catalog, ensuring long-term reliability and performance across multiple brands.
- Lead the end-to-end Warranty and Sustaining process, including project management of design refinements or manufacturing improvements required post-launch.
- Provide project resource estimates to aid in project prioritization.
- Manage "deep-dive" technical investigations into field failures or complex quality escalations to identify causes and implement permanent solutions.
- Manage high-level quality correspondence and escalations, prioritizing engineering efforts based on brand impact and customer experience.
- Provide direct management, mentorship, and daily guidance to the Quality Engineering team (currently 2 engineers) and external compliance consultants.
- Manage global product compliance with a focus on international requirements (e.g., EU regulations) and new battery and solar standards.
- Oversee certification testing and Finished Good Inspections (FGI) for off-grid products, ensuring goods ship at required standards.
- Serve as the technical point of contact for the sales team, providing essential compliance and safety documentation for global retail partners.
- Maintain and improve technical troubleshooting guides to empower the wider Customer Service and Technical Support teams.
- Provide dedicated sustaining and warranty support for our specialized emerging markets portfolio.
- Own technical oversight of our proprietary pay-as-you-go and specialized energy software/hardware interfaces.
- Provide technical documentation and performance data to support external reporting and grant requirements.
Requirements
- 5+ years of relevant work experience in Quality Engineering, specifically focused on the consumer electronics hardware space.
- A degree in Mechanical or Electrical Engineering (or relevant senior-level technical experience).
- A diverse background in product lifecycle management, including a mix of Quality, Sustaining, and Product Engineering.
- Strong working knowledge of hardware compliance and global regulatory requirements (EU, UL, UN, IEC, VeraSol, etc.).
- A deep knowledge of the warranty lifecycle, including root cause analysis, special investigations, and "design-for-reliability" improvements.
- A willingness to get involved in technical troubleshooting, while maintaining a strategic perspective on brand quality and safety.
- Command of essential Quality tools like Fishbone Analysis, Pareto Charts, 8D Methodology, 5 Whys, FMEA.
- Experience with advanced Quality tools such as Statistical Process Control and Design of Experiments.
- Experience generating comprehensive recommendations for prioritization and resource needs, considering technical issues, brand/customer risk, and economic impacts.
- Experience managing or collaborating with engineers and technicians across several disciplines (Quality, Sustaining, Compliance).
- An understanding of global manufacturing, including finished goods inspections, third-party lab coordination, and supply chain accountability.
Benefits
- Comprehensive Healthcare Coverage: Medical, dental, and vision plans with BioLite covering 90–100% of monthly premiums, depending on plan selection.
- 401(k) with Employer Match: We help you invest in your future through a company match on your 401(k) contributions.
- Paid Time Off: Paid holidays, vacation, sick time, and family leave to support work-life balance.
- Equity & Bonus Opportunities: Community bonus plan and stock option eligibility for all full-time employees.
- Adventure Stipend (after two years): Matched vacation and PTO to go on an adventure that aligns with outdoor recreation, climate action, or social impact.
- Employee Product Discount: Employees enjoy generous discounts on BioLite and Goal Zero products.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sr Quality Assurance Engineer ensuring software quality at ACI Worldwide. Focusing on automation frameworks and system performance testing in a collaborative environment.
Senior Quality Assurance Engineer ensuring high - quality software at LoadUp. Collaborating with engineers and product managers to deliver a transformational platform.
Hiring Quality Assurance Software Engineer at Extreme Networks. Work on cloud - driven networking solutions, ensuring quality through thorough testing and automated scripts in a hybrid work setting.
Full - stack QA Engineer responsible for coordinating testing activities and improving product quality. Involves collaboration with teams and execution of automated test strategies for software and systems.
Senior Quality Engineer defining and executing quality strategies for AI - driven products. Collaborating on data engineering and application development for product reliability and user experience.
Supplier Quality Engineer leading Preventive Quality projects and ensuring compliance with AS9145 standards at Boeing. Collaborating with suppliers and internal teams to optimize product deliverables.
Lead Engineer responsible for designing and validating test equipment and programs for power electronics. Collaborating with engineering teams to ensure high - quality product development and testing processes.
Senior Analyst ensuring audit integrity and operational excellence in pricing quality assurance at TForce Freight. Leading team reviews and driving adherence to pricing agreements and policies.
Analyst in Pricing Quality Assurance at TForce Freight maintaining audit integrity and operational accuracy across pricing initiatives. Responsible for conducting audits and providing analysis to support management.