Director overseeing the Fair Lending Program and Compliance Management System at The Bancorp Bank. This role leads compliance initiatives and supports regulatory oversight.
About the role
- Compliance Associate leading state and federal regulatory examination activities at Better Mortgage. Coordinating regulatory interactions and serving as a central coordinator for compliance oversight.
Responsibilities
- Lead coordination of state and federal regulatory examinations, including multi-state and CFPB engagements
- Serve as primary day-to-day point of contact for regulators during examinations
- Manage document requests, data submissions, and examination timelines
- Prepare leadership for regulator meetings and examination calls
- Support and progressively lead regulator discussions based on performance and readiness
- Draft formal responses to examination findings, MRAs, and supervisory letters
- Develop corrective action plans in partnership with cross-functional stakeholders
- Track findings through remediation, ensuring timely and sustainable closure
- Validate effectiveness of implemented corrective actions prior to regulator submission
- Partner with Operations, Product, Legal, Secondary, and Reporting teams to gather documentation and root cause analysis
- Escalate emerging compliance risks and examination themes to senior leadership
- Maintain centralized tracking of open findings, remediation status, and regulatory commitments
- Support HMDA, Mortgage Call Reports (MCR), and other regulatory reporting efforts as needed
- Review reporting outputs for completeness and accuracy during examination cycles
- Provide regulatory interpretation support related to reporting inquiries
- Identify recurring examination themes and recommend structural process improvements
- Enhance documentation standards and regulatory readiness frameworks
- Contribute to strengthening overall compliance governance and oversight within RSO
Requirements
- Bachelor’s degree in Finance, Business, Law, or related field
- 3–5 years of experience in mortgage compliance, regulatory examinations, or supervisory engagement management
- Direct experience supporting or managing state and/or federal regulatory examinations
- Strong understanding of mortgage regulatory frameworks and oversight structures
- Demonstrated experience drafting examination responses and corrective action plans
- Strong project management and organizational skills
- Excellent written communication skills with the ability to draft regulator-ready documentation
- Ability to operate independently in a fast-paced, high-accountability environment
- Strong knowledge of the mortgage industry and mortgage lifecycle (origination, underwriting, closing, servicing)
- Experience interacting directly with state regulators, CFPB, or multi-state examination teams
- Exposure to HMDA (Regulation C) and Mortgage Call Reports (MCR)
- Experience tracking MRAs, supervisory findings, and remediation programs
- Familiarity with fintech or high-growth mortgage platforms
- Working knowledge of data analysis tools (SQL exposure advantageous but not required)
Benefits
- Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
- Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are
- Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
- Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses
- Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs
- Disability & Life Insurance – Provided at no additional cost to give you added peace of mind
- Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most
- Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work
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