Customer Support Engineer ensuring great customer experience for nShift products within a hybrid setup. Fluent in Dutch and English required with previous IT - Support or Customer Service experience.
About the role
- Consultor de Implantação de Sistemas Pleno at Benner. Responsible for implementing healthcare management solutions and user training.
Responsibilities
- Implement and configure the Benner solution remotely or on-site;
- Train system users;
- Provide ad-hoc support via phone, email and support systems;
- Support project managers.
Requirements
- Bachelor's degree in Accounting, Business Administration, Information Systems or related fields;
- Experience with sales, administrative, accounting, tax, finance, billing or inventory routines;
- Experience supporting healthcare management systems or implementing/configuring management systems;
- Desirable knowledge of SQL and VBA;
- Proactive attitude and strong delivery focus.
Benefits
- Meal/food allowance 🥗
- Health insurance 🩺
- Life insurance 🥰🏘️
- Dental plan 🦷
- Birthday day off 🎉
- Transportation voucher 🚍
- Corporate University — Allura: free corporate learning platform 📚
- Certification incentive: additional compensation per certification according to policy (after 3 months with the company) 📚
- Education assistance: reimbursement of up to 50% for postgraduate or MBA programs (after 3 months with the company) 📚
- Marriage assistance (after 1 year)
- Childcare assistance: amounts adjusted annually for children up to 60 months
- Maternity/paternity package: hospital discharge kit for the newborn 👩🏽🍼
- TotalPass 💪🏼
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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