IT System Administrator responsible for developing and supporting system interfaces for BD solutions. Collaborating with customers and project managers to ensure technical integration and software maintenance.
Responsibilities
Conduct discussions of BD solutions’ technical requirements with the customer
Support sales in solution discussions to define technical scope
Run installation and support of interface software
Collaborate with project managers to resolve priorities and risks
Comply with all Systems Engineer Policies and Procedures
Provide solutions to a variety of technical problems
Maintain interface stability and updates for all assigned accounts
Provide Customer/Distributor Helpdesk and remote support for servers
Support interfaces during system upgrades
Provide product feedback and technical insights to Product Development
Requirements
Degree in Computer Science IT or equivalent experience in IT
Experience outlining and delivering enterprise-scale projects
Experienced at working on secure Infrastructure solutions
Ability to provide remote desktop support using tools like VPN, RDP
Strong solving abilities and analytical skills
Good communication skills
Experience working in semi-autonomous teams in agile ways
Fluent in French and English; a third European language is a plus
Valid driver’s license and willingness to travel within Europe and overseas
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