IT Operations Engineer solving tech issues and supporting desktop technology across various locations. Ensuring productivity through troubleshooting and IT project management.
About the role
- Technology Operations Specialist at Bank of America focusing on complex infrastructure solutions and project management. Overseeing technology communications, stability, and operations for effective implementations.
Responsibilities
- Leading the planning, designing, and implementation of complex infrastructure solutions
- Providing and communicating technology solutions across audiences
- Overseeing projects and activities related to special initiatives or operations
- Leading the resolution process for problems
- Establishing input/output processes for systems
Requirements
- 10+ years of IT experience in production support
- Knowledge of AutoSys, Aspera, Oracle/SQL, Unix/Linux, Scripting, Splunk, Ansible Deployment
- Ability to analyze and identify root cause of issues and manage problem resolution
- Excellent verbal and written communication skills
Benefits
- Be a Great Place to Work
- Commitment to being an inclusive workplace
- Attracting and developing exceptional talent
- Supporting our teammates’ physical, emotional, and financial wellness
- Recognizing and rewarding performance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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