Supervisor for Supply Chain Operations overseeing efficient warehouse operations. Leading and training teams for optimal performance in logistics with a focus on quality service.
About the role
- Satellite Operations Technician providing Tier 1 and Tier 2 satellite and network operations support. Maintaining and monitoring satellite communication networks at SES Space & Defense in Tampa, FL.
Responsibilities
- Continuously monitor network and satellite space segment performance to provide customer Tier 1 and Tier 2 support as required
- Remotely troubleshoot VSAT systems via iDirect software
- Resolve customer issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer sites
- Monitor iDirect TDMA equipment configurations and network performance, in real time, and report conditions and anomalies to the designated Team Lead
- Prepare reports on network utilization, performance and activity as required
- Open and track trouble tickets via Remedy as required to resolve network or remote terminal issues
- Analyze and resolve end-user hardware and software computer problems in a timely and accurate manner and provide end-user training where required
- Monitor and test satellite network performance and provide satellite network performance statistics and reports
- Assist in network design and capacity planning
- Isolate and correct network faults using network management tools (iMonitor, iBuilder, and Solarwinds)
- Manage service restoration activities and track/update trouble ticketing system (Remedy)
- Provide status reports to customers and management personnel
- Provide testing and implementation support of new software releases for deployed network equipment
Requirements
- High School Diploma or GED, Associates degree or higher preferred
- At least 5 years of SATCOM experience or equivalent combination of education/training and experience
- Experience managing and supporting iDirect Hub solutions, TCP/IP, general networking concepts, and strong knowledge of SATCOM/RF concepts
- One year education or directly related experience in network operations center support duties
- Security+ certification within 90 days of hire
- Top Secret (TS) clearance with SCI eligibility determination
- Strong verbal, written and interpersonal communication skills
- Ability to work independently as well as cooperatively in a team-oriented environment
- Strong analytic and problem-solving skills
- Desirable Qualifications IP Routing, Linux/Unix, Microsoft Office suite, Trouble ticket tracking, Technical certification (CCNA, CCDA, CCNP or CCDP)
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Operations Supervisor overseeing daily warehouse operations at GXO, a leading supply chain solutions provider. Managing team performance and ensuring exceptional service delivery.
Supervisor managing supply chain operations at GXO with responsibilities in warehouse efficiency. Fostering team performance through training and quality assurance for optimal customer service.
Senior Project Operations Manager at GXO responsible for efficient project execution and team leadership. Ensure adherence to project timelines and delivery standards while fostering a positive work environment.
Operations Supervisor overseeing warehouse operations and team performance at GXO Logistics. Ensuring efficient processes and high - quality service in the supply chain.
Manager, Supply Chain Operations overseeing logistics and performance while leading a team at GXO. Fostering an efficient operation to ensure quality service and workforce engagement.
Supervisor in Supply Chain Operations at GXO Logistics ensuring efficient daily warehouse operations and team training. Supporting quality policy adherence to enhance customer service and operations.
Warehouse Operations Supervisor managing daily operations and supervising warehouse team. Ensuring quality service and continuous improvement in a logistics environment.
Operations Manager at GXO overseeing logistics operations for Primark site. Ensuring customer satisfaction and operational excellence while leading a high - performing team in a fast - paced environment.
Senior Supervisor of SC Operations focusing on employee engagement and training in logistics company. Ensuring high employee morale and effective communication.