Client Reporting Analyst responsible for developing automated reports to support management decisions. Position involves working with Business Intelligence tools and data automation.
Responsibilities
Developing reports to support management decision making.
Performing all phases of the report development process including participating in client meetings to understand needs and develop requirements.
Performing data research and data discovery.
Data sourcing including data automation, creating report visualizations, and managing report deployment including user on-boarding.
Developing, maintaining, or enhancing components of large reporting platforms to deliver comprehensive end-to-end reporting solutions.
Requirements
Solid understanding of data gathering tools; proficient with business intelligence reporting tools
Knowledge of Mortgage Servicing Vehicle Operations
Familiarity with Mortgage, Consumer Card and Consumer Vehicle Lending products, operations, and strategies
Understanding of LOB/Enterprise data repositories
SQL Programming Experience
Understanding of call center performance metrics, processes, systems, and technologies
Strong analytical and problem solving abilities, with quick adaptation to new technologies, methodologies, and systems
Handles multiple priorities at once and possesses strong communication skills
Demonstrates strong leadership qualities and consistently shows initiative
3+ years of relevant experience
Benefits
Being a Great Place to Work is core to how we drive Responsible Growth.
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