Project Manager overseeing service centers projects within budget and scope. Requires extensive project management experience, ideally in service center implementations.
About the role
- Implementation Project Manager responsible for end-to-end client implementations of Avetta's Worker Management product. Leading project management efforts with strong communication and client relationship skills.
Responsibilities
- Manage the end-to-end implementation of Worker Management (WM) for new clients
- Lead and facilitate client kick-off meetings
- Ensure client requirements documentation is accurate
- Define, manage, and deliver project plans
- Present and implement best-practice workflows
- Actively engage in contractor onboarding activities
- Serve as a subject matter expert (SME)
- Continuously analyze and improve implementation processes
- Provide structured product feedback to Product Management
- Collaborate with Product teams
- Conduct occasional onsite client visits
Requirements
- Fluency in Portuguese and Spanish
- Excellent communication skills
- Strong customer service orientation
- Highly organized
- Strong leadership skills
- Comfortable using technology
- Strong attention to detail
- Proven ability to hold stakeholders accountable
- Strong organizational and time management skills
- Ability to analyze and improve job processes
- Ability to identify, engage, and manage necessary resources
- Demonstrated problem-solving skills
Benefits
- health, dental and vision insurance
- 401(k)
- PTO
Job title
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Experience level
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Degree requirement
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