Field Claims Specialist investigating and adjusting high exposure Minnesota workers' compensation claims. Collaborating closely with claimants, attorneys, and other vendors while handling settlements and negotiations.
About the role
- Claims Representative for Auto-Owners handling entry-level insurance claims under supervision. Investigating, evaluating, and resolving claims while ensuring service to agents and insureds is accurate and timely.
Responsibilities
- handles entry-level insurance claims under close supervision
- investigates, evaluates, and settles entry-level insurance claims
- studies insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
- learns and complies with Company claim handling procedures
- develops entry-level claim negotiation and settlement skills
- builds skills to effectively serve the needs of agents, insureds, and others
- meets and communicates with claimants, legal counsel, and third-parties
- develops specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
- studies, obtains, and maintains an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements.
Requirements
- Bachelor’s degree or direct equivalent experience with property/casualty claims handling
- Ability to organize data, multi-task and make decisions independently
- Above average communication skills (written and verbal)
- Ability to write reports and compose correspondence
- Ability to resolve complex issues
- Ability to maintain confidentiality and data security
- Ability to effectively deal with a diverse group of individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
- Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
- Continually develop product knowledge through participation in approved educational programs.
Benefits
- friendly work environment
- structured training program
- employee mentoring
- excellent compensation/benefits package
- competitive base salary
- matched 401(k)
- fully-funded pension plan (once vested)
- bonus programs
- generous paid time off including holidays, vacation days, personal time, and sick leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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