UX Lead at VerityRI responsible for all UX design and execution activities. Collaborating across teams to deliver innovative solutions for customer relationship management software.
About the role
- Solution Design Manager focusing on articulating product value and ROI for athenahealth. Collaborating across teams and engaging with clients through presentations and project management with extensive travel.
Responsibilities
- Prepare and present formal presentations with a goal to articulate value (ROI) of athenahealth’s products and services
- Lead on-site assessments via shadowing and interviews of key client staff/leaders; create and present the final presentation (and/or collateral) back to the client
- Analyze business and healthcare economics and technology-enabled processes to deliver insightful recommendations
- Manage complex projects, ensuring organizational efficiency and timely delivery
- Influence stakeholders by providing well-founded rationale and building consensus around proposed solutions
- Travel up to 70% annually to engage with prospects, clients and internal teams
- Collaborate cross-functionally with Sales, Product, and Customer Success teams to align goals and strategies
- Monitor industry trends and competitive landscape to inform deal strategy and insight
- Participate in continuous learning and professional development activities
- Assist in refining processes and methodologies to enhance the Solution Design function
- Support leadership with ad hoc projects and initiatives as needed
Requirements
- BS/BA degree required; advanced degree preferred
- Demonstrated success in high-level consultative sales processes
- Proven experience developing and maintaining strong relationships with C-level executives
- Strong project management and organizational skills
- Excellent communication skills, including formal presentation and business writing
- Aptitude for understanding business economics and technology-enabled processes
- Flexibility and enthusiasm for travel up to 70% annually
Benefits
- health and financial benefits
- commuter support
- employee assistance programs
- tuition assistance
- employee resource groups
- collaborative workspaces
- flexibility for work-life balance
- events such as book clubs, external speakers, and hackathons
- culture based on learning and support
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