Senior Engineering Manager leading a high-impact engineering team for Hyper-Reach mass notification platform. Overseeing architecture, delivery, quality, and development processes in a hybrid environment.
Responsibilities
Lead and mentor a team of 4 full-time engineers, plus external contractors.
Act as the primary technical authority across the Hyper-Reach mass notification product, telephony products, and infrastructure.
Lead architectural discussions, technical decision-making, and system design.
Conduct code and design reviews to ensure quality, security, and maintainability.
Continual evaluation of resource needs, including interviewing, hiring and onboarding to expand the team, when appropriate.
Partner with Product Management to define requirements, scope, and delivery timelines.
Plan and prioritize work across internal teams and contractors.
Track progress, manage dependencies, and proactively address risks and bottlenecks.
Balance near-term delivery with long-term technical health.
Own system architecture across web applications, mobile components, telephony, and backend services.
Lead the evolution and modernization of legacy systems.
Ensure systems are scalable, reliable, secure, and production-ready.
Remain hands-on for complex features, integrations, and critical paths.
Support development across: Web and mobile applications, Backend services, Databases (including PL/SQL where applicable), Infrastructure and deployment workflows.
Improve engineering processes, tooling, and development practices.
Champion DevOps practices, including CI/CD, monitoring, and automation.
Introduce and evaluate AI-assisted development tools to improve productivity and quality.
Requirements
8+ years of professional software development experience.
2–5 years in a technical leadership or engineering management role.
Experience leading small teams.
Strong background in backend and web application development.
Experience making architectural decisions and owning systems end to end.
Comfortable operating across product, infrastructure, and operational concerns.
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