Development position to prepare individuals for Sales Representative roles in First American's Agency Division. Focus on learning sales processes, building relationships, and conducting market research.
About the role
- Customer Sales Representative managing customer orders and inquiries for Italian-speaking clients. Working in a dynamic environment at a globally growing electronic distribution company.
Responsibilities
- Managing the Order-to-Invoice process
- Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat)
- Order management and backlog monitoring
- Handling and responding to customer requests and backlog changes
- Coordinating with internal departments such as Sales and Logistics
- Ensuring On-Time Delivery in line with customer and company targets
- Driving customer satisfaction and process efficiency.
Requirements
- Proficiency in Italian C1-C2 level is essential
- English at a minimum B2 level
- Solid knowledge of Microsoft Office , especially Excel (intermediate to advanced)
- Previous experience in Customer Service
- Excellent communication and coordination skills
- A customer-focused mindset
- Strong team player.
Benefits
- We offer a challenging, rewarding, and dynamic role within an international environment at a globally growing company.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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