Oracle HCM Cloud Techno - Functional Consultant responsible for Business - as - Usual support and enhancements in Oracle HCM Cloud solutions. Collaborating with stakeholders in designing, building and optimizing Oracle Cloud solutions.
About the role
- Banking Consultant supporting everyday banking needs at ANZ. Build trusted relationships and guide customers through financial decisions in a collaborative team environment.
Responsibilities
- Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions
- Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
- Actively participate in and support bank programs and initiatives
- Take responsibility to ‘know your customer’ from a risk perspective
- Ensure compliance with ANZ and branch policies and procedures.
Requirements
- Exceptional customer focus - retail experience is an advantage
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
- Ability to multi-task and highly adaptable to change and ambiguity
- Willingness to work in a collaborative team environment
- Sound understanding of compliance
- Excellent communication and interpersonal skills.
Benefits
- access to wellbeing services
- discounts on selected products and services from ANZ
- flexible working arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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