Maintenance Operations Architect at Blue Origin developing maintenance frameworks and operational processes for the New Glenn launch vehicle. Collaborating with teams to drive safe and efficient spaceflight operations.
About the role
- Operations Manager responsible for facilities management for six schools in Edinburgh. Ensuring operational oversight, managing relationships, and delivering on KPIs.
Responsibilities
- Manage operational performance in accordance with service level agreements
- Manage relationships with customers to achieve high customer satisfaction
- Be the escalation point for customer issues
- Attend monthly meetings with school business managers and clients
- Responsible for delivering revenue targets through effective budget management
- Ensure service delivery meets all KPIs
- Manage supply chain to ensure works are on time and within budget
- Direct line management for caretakers and cleaning staff
- Accountability for H&S culture via delivery of toolbox talks and safety bulletins
- Conduct monthly compliance audits in Hard FM and Cleaning
Requirements
- Operations Management experience and KPI delivery is essential
- Experience and knowledge in management and provision of Hard & Soft FM services for multi-site operations
- Experience in development and implementation of service delivery plans, policies, procedures, and systems enhancement
- Knowledge of legal/regulatory H&S requirements including Fire Risk Assessments, Legionella, and Asbestos
- Excellent planning and organizational skills
- Ability to develop and maintain productive working relationships
- Proficient in creating and executing policies, establishing and managing operational systems
- Capability to handle task priorities in a dynamically evolving setting
- Excellent IT skills, including CAFM system (Concept Evolution) and Microsoft Office
- UK Driving License essential
Benefits
- Competitive annual salary with potential yearly reviews
- Career growth and advancement opportunities
- Comprehensive training including fully funded leadership programs
- At least 24 days of holiday plus bank holidays, an opportunity to buy further days
- Generous pension scheme with extra contributions
- Flexible benefits options including insurance benefits and Cycle2Work scheme
- Access to discounted gym memberships
- Two Social Impact Days per year for volunteer opportunities
- Family friendly policies for new parents or caregivers
- Membership of Affinity Networks for support and connection in diverse communities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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