Client Operations Specialist executing account operations for independent restaurants. Ensuring accuracy, timeliness, and compliance in a hybrid role in Mexico City.
About the role
- Data Operations Intern supporting data and product work at a non-profit advancing climate justice. Gain hands-on experience with Salesforce, data quality work, and process mapping.
Responsibilities
- Support testing and documentation for Salesforce flows and configurations
- Conduct data clean-up and audits to ensure accuracy and consistency
- Build reports and support dashboard updates across teams
- Help review and test customer intake and screening forms to ensure they work as expected
- Assist with creating and updating Salesforce record types, page layouts, and reports
- Map customer experiences, workflows, and processes using Lucid or Google Suite tools
- Provide general data support, help identify improvements, and troubleshoot issues as they arise
Requirements
- Demonstrated ability to creatively problem solve and overcome obstacles
- Strong attention to detail with the ability to stay organized across multiple projects
- Ability to work independently and collaboratively across different teams
- Comfort working with data and organizing information in Google Sheets
- Capacity and interest in systems thinking and design
- Strong interpersonal and communication skills, with a commitment to respectful and inclusive engagement
- Passion for advancing social, racial, and climate justice
- Familiarity with Customer Relationship Management (CRM) systems, such as Salesforce (preferred)
- Experience mapping workflows or customer journeys using Lucid or Google Workspace tools (preferred)
Benefits
- Flexible work (hours or location) with periodic in-person meetings in Boston or Lawrence, Massachusetts
- Relaxed dress code
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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