IT Scrum Master at UBC fostering Agile methodologies and project delivery within pharmaceutical support services. Collaboratively leading teams through the software development lifecycle and promoting best practices.
About the role
- Senior Scrum Master leading Agile teams at Alignment Health to deliver impactful software solutions. Collaborating across teams to enhance Agile practices and drive project success.
Responsibilities
- Serve as Scrum Master for multiple concurrent Scrum or Kanban teams, ensuring Agile principles are understood and practiced consistently.
- Facilitate all core Agile ceremonies, including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.
- Coach teams on story sizing, flow efficiency, definition of ready/done, and iterative delivery.
- Drive continuous improvement and team performance through metrics such as throughput, cycle time, WIP, team capacity, and predictability.
- Partner with Product Owners to ensure backlogs are prioritized, decomposed, and delivery-ready.
- Provide hands-on coaching to engineers, product managers, and leaders to strengthen Agile mindset and practices.
- Support cross-team coordination, dependency management, and enterprise planning activities.
- Champion a culture of psychological safety, empowerment, accountability, and transparency.
- Collaborate with DevOps and engineering leads to advance CI/CD automation, pipeline optimization, and shift-left quality practices.
- Understand team workflows within .NET development environments, Azure DevOps, and GitHub to ensure smooth execution of sprints and releases.
- Partner with engineering managers to identify bottlenecks, inefficiencies, and systemic issues affecting delivery performance.
- Communicate project risks, dependencies, and progress updates to leadership and stakeholders.
Requirements
- 5+ years of experience as a Scrum Master, Agile Delivery Lead, or Agile Coach.
- Proven experience managing multiple Agile teams in a fast-paced environment.
- Strong familiarity with .NET development, modern software engineering workflows, and DevOps practices.
- Hands-on experience with Azure DevOps, GitHub, and CI/CD pipeline practices.
- Deep understanding of Agile frameworks (Scrum, Kanban, SAFe, XP) and the ability to apply them pragmatically.
- Demonstrated ability to drive measurable improvements in team performance.
- Excellent communication, facilitation, conflict resolution, and servant-leadership skills.
- Effective at coaching teams at varying levels of Agile maturity.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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