Hybrid Scrum Master

at 3Pillar Global

• Job title: Scrum Master
• Job type: Contract
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Stamford, United States

About the role

• Scrum Master enhancing product development at 3Pillar Global. Leading global projects with a focus on Agile methodologies in a hybrid work environment.

Responsibilities

• Communicate plans, priorities, and status to the client, team members, and internal/external stakeholders as appropriate.
• Measure and improve business and customer value delivered; define KPIs, monitor progress, and report on milestones and deliverables.
• Maintain strong awareness of industry trends (AI, accessibility, usability, emerging technologies) to keep solutions competitive and forward-looking.
• You'll serve as a trusted advisor to our clients, understanding their needs deeply and aligning our efforts to their business outcomes.
• Your expertise will guide the most complex engagements, integrating multiple work streams and practice areas to deliver cohesive and impactful solutions.
• Define product vision, mission, goals, values, and customer segments as the subject matter expert.
• Drive prioritization decisions and trade-offs aligned with product goals and business impact.
• Lead cross-functional squad structures (product, engineering, QA) aligned to strategic initiatives like AI.
• Provide leadership oversight across squads and initiatives, ensuring alignment and collaboration.
• Potentially cover responsibilities of an existing Product Manager during extended leaves.
• Support team growth and organizational scaling through structured leadership and guidance.
• Ensure proper account governance and risk management strategies are in place and effectively executed.
• Stand up new squad structures for key initiatives (e.g., AI integration, agile transformation, internal tooling).
• Redefine usage of Jira and optimize sprint ceremonies to support scaling teams and complexity.
• Promote agile best practices, coaching, and continuous improvement across squads.
• Build and enhance reporting layers (sprint burndown, individual performance, initiative tracking).
• Ensure effective execution of initiatives through structured planning and tracking.
• Support implementation of AI initiatives (focused on internal tooling and processes, not just feature integration).
• Enable smooth functioning of cross-functional squads working on key initiatives.

Requirements

• Full-cycle product development expertise - A proven track record of success in leading global projects and navigating complex client accounts, with at least 7 years of relevant leadership experience in product development.
• Leadership experience, with an exceptional ability to lead high-performing teams, manage other managers, and influence cross-functional collaboration. Executive-level communication skills are essential for engaging with technical and business stakeholders.
• Technical Expertise: Demonstrated strength in Agile software development methodologies, managing actionable backlogs, and leading technical strategy for engagements. Your background will include significant experience in delivering digital products from conception to launch.
• Strategic Vision: Ability to absorb complex information and communicate effectively to both technical and non-technical audiences. You'll have a strong understanding of the external business environment and its impact on strategy and operations.
• Education: Bachelor’s degree or higher in a related field. Relevant professional certifications and a record of continuous learning in product development and agile practices are highly desirable.
• Executive level written and verbal english communication skills. Demonstrated success communicating with, influencing, and setting expectations with technical and business stakeholders
• Extensive consulting experience, preferably in a professional services firm or in an internal consultancy to executive stakeholders

Benefits

• Imagine a flexible work environment – whether it's the office, your home, or a blend of both.
• You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday.
• Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams.
• We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing.
• Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best.
• Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries.
• We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity - globally and locally.