Hybrid Client Solutions Manager

at Aleph Group, Inc

• Job title: Client Solutions Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Go
• Location requirements: Hybrid, Milan, Italy

About the role

• Client Solutions Manager developing partnerships and delivering insights in digital advertising across major platforms. Overseeing campaign execution and driving growth through data-driven strategies.

Responsibilities

• Develop Strategic Partnerships: Go beyond day-to-day management to build and nurture long-term client relationships. Act as a trusted consultant, embedding yourself in their business.
• Deliver Data-Driven Insights: Lead client education, conduct regular business reviews (QBRs), and present performance analysis that tells a story and provides clear, actionable recommendations.
• Orchestrate Flawless Execution: Oversee the entire campaign lifecycle, from strategic planning and onboarding to execution and reporting. Proactively troubleshoot issues to ensure flawless delivery and exceptional performance.
• Identify and Drive Growth: Proactively analyze campaign data, market trends, and client performance to identify and pursue opportunities for upselling, cross-selling, and contract renewals.
• Be the Voice of the Client: Work seamlessly with internal Sales, Analytics, and Creative teams, as well as with our platform partners, to ensure client feedback informs our strategies and product offerings.

Requirements

• Bachelor's degree or equivalent practical experience.
• Native or full professional fluency in Italian, alongside excellent communication and presentation skills in English.
• A strong analytical mindset with a passion for solving problems with data.
• A genuine curiosity for the Italian digital advertising industry and an appetite for learning.
• A proactive, "doer" attitude with the ability to manage multiple tasks in a fast-paced environment.
• 2+ years of experience in account management, performance marketing, or a client-facing role in the digital advertising industry.
• Hands-on experience managing and setting up awareness campaigns on digital advertising platforms.
• Performance-driven campaigns on major digital advertising platforms (e.g., Meta, Google, TikTok, etc.) is a plus.
• Experience presenting to and negotiating with senior-level stakeholders.
• Experience with Mobile Measurement Partners (MMPs), CRM platforms, and/or e-commerce analytics.
• A proven track record of meeting and exceeding revenue or retention targets.
• An entrepreneurial spirit and a passion for building things in a fast-paced, dynamic environment.

Benefits

• Unmatched Global Impact: Work at the intersection of the world's leading tech platforms and the fastest-growing markets.
• Career Acceleration: We are committed to your growth. You'll have access to continuous learning, including direct training from our platform partners.
• A Culture of Empowerment: Join a diverse, ambitious, and collaborative team where your ideas are valued and your impact is recognized.