Hybrid Senior Telecom Analyst – Voice

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About the role

  • Senior Telecom Analyst managing voice networks for Alares Internet. Collaborating with engineering team to enhance services and ensure regulatory compliance.

Responsibilities

  • Administer and configure TDM and IP voice network environments, ensuring high availability and performance.
  • Configure, operate and troubleshoot Softswitches, SBCs (Session Border Controllers) and Media Gateways.
  • Analyze and monitor Detraf, ensuring compliance and accuracy of traffic information.
  • Handle regulatory requests and processes related to SCM, STFC and SeAC, supporting the regulatory area as needed.
  • Provide technical support for M&A activities related to evaluation of voice platforms, interconnections and associated infrastructure.
  • Work with protocols and technologies such as SIP, RTP/RTCP, SIGTRAN (SS7/M3UA) and H.323.
  • Participate in Number Portability processes, ensuring correct flow and provisioning.
  • Support the rollout of new voice features in the CRM, overseeing testing, homologation and operations.
  • Manage licenses and regulatory matters with Anatel and other entities such as ABR.
  • Maintain regular interaction with partner carriers, vendors, Anatel and ABR to resolve requests, drive projects and align operational activities.
  • Prepare technical interconnection projects, proposing solutions suited to traffic and quality requirements.
  • Execute activation and migration of TDM and SIP-I interconnections, acting from planning through operationalization.
  • Work with numbering plans, tariffing rules, routing and voice billing.

Requirements

  • Bachelor's degree in Engineering or a related field.
  • Solid knowledge of TDM and IP voice networks.
  • Experience with telephony platforms, Softswitch, SBC and Media Gateway.
  • Practical knowledge of Detraf and regulatory processes (SCM, STFC, SeAC).
  • Proficiency with protocols SIP, RTP/RTCP, H.323, SIGTRAN (SS7/M3UA).
  • Experience with Number Portability.
  • Experience interacting technically with carriers, Anatel and ABR.
  • Knowledge of numbering plans, interconnection and voice billing.

Benefits

  • Meal or Food Allowance;
  • Transportation allowance;
  • Telemedicine;
  • Health Plan (with copayment);
  • Dental Plan;
  • Life Insurance;
  • Profit Sharing (annual);
  • TotalPass - discounts at partner gyms;
  • Pharmacy partnership - discounts at partner pharmacies;
  • Day off - birthday leave.

Job title

Senior Telecom Analyst – Voice

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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